Training for How To Get What You Need From Those Above You
When hiring seasonal staff, directors look for applicants that are trainable. However, you inherit your boss/board/Executive Director/CEO when you accept a job. Ever wish you could conduct staff training specifically for your higher-ups so they will do things the way you want to do them? In this episode, learn what it takes to get those above you on the organizational chart on board with your ideas. Big shout out to Rosanne Badowski for the term Managing Up. You can check out her book on Amazon right now.
Best Practice for Leadership Training
Today's best practice comes from our friends Scott Arizala and Dr. Chris Thurber and their unofficially titled "Stump the Hunks" EPIC session at ACA National in New Orleans in 2015. When asked how to get the boss to do what you need them to do, they suggested this tactic. Have your boss happen to accompany you to witness whatever challenge/inefficiency/problem that you are hoping to address. Ask "Have you noticed how when it rains, our staff get particularly grumpy while waiting in the rain with the kids to go into lunch? Do you have any ideas for how we could make this better?" or for the bold ones of you out there, instead state the following as a follow up to your Have You Noticed question, "I've noticed this as well and I wonder if we gave each cabin a large umbrella to decorate to use on rainy days if they would be more excited about rainy days?" By simply asking "Have you noticed...", you bring the boss into the discussion and make them a part of the problem solving, even if they don't do any of the problem solving.